Privacy Policy for FirMate

Last Updated: 12.01.2023

1. Introduction

Welcome to FirMate! This Privacy Policy outlines how FirMate, a service provided by [Your Name] ("we," "us," or "our"), collects, uses, and protects the personal information of users. By using our website [https://www.firmate.io/], you agree to the terms outlined in this policy.

2. Information We Collect

We collect the following personal information from users:

  • Name: To personalize brand content.

  • Phone Number: To facilitate communication and provide account security.

  • Email: For account creation, communication, and sending newsletters.

  • Password: For secure access to user accounts.

  • Age: To ensure compliance with age restrictions and for personalized content.

3. Purpose of Information Collection

We collect this information for the following purposes:

  • Brand Creation: Using OpenAI API and curated graphic templates.

  • User Experience: Providing a tailored and personalized experience.

  • Communication: Facilitating user queries and sending newsletters to those who opt to receive them.

4. Third-Party Services

We utilize the following third-party services:

  • Google Analytics and Hotjar: For analytics and to enhance the user experience.

  • Facebook Pixel: For retargeting strategies.

Links to the privacy policies of these services:

5. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Enhance user experience.

  • Analyze website traffic.

  • Personalize content.

Users can manage cookie preferences through browser settings.

6. Retargeting and Online Payments

We employ retargeting strategies for personalized advertising. We also accept online payments through secure channels.

7. Children's Online Privacy Protection Act (COPPA) Compliance

Our services are not intended for children under 13 years of age. We do not knowingly collect or store information from children.

8. User Rights

Users have the right to:

  • Access their personal information.

  • Correct inaccuracies in their data.

  • Request deletion of their data.

  • Opt-out of newsletters and promotional communications.

9. User Contact

Users can contact us via email at info@firmate.io for any privacy-related concerns or inquiries.

10. Compliance with Regulations

This Privacy Policy is compliant with the California Online Privacy Protection Act (CalOPPA), General Data Protection Regulation (GDPR), and California Consumer Privacy Act (CCPA).

11. Updates to Privacy Policy

We may update this Privacy Policy, and any changes will be effective upon posting the revised version on our website.

Contact Us:

For any questions or concerns regarding this Privacy Policy, please contact us at info@firmate.io.

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